Sophie Williams

Lead case management for adults with complex needs including learning disabilities, mental health conditions, and physical disabilities.

• Manage caseload of 25+ service users requiring intensive support packages
• Conduct comprehensive Care Act assessments and reviews
• Coordinate multi-disciplinary team meetings with health and housing partners
• Mentor 3 newly qualified social care workers through their ASYE year
• Implemented strength-based approach increasing positive outcomes by 30%

Provided support to children and families requiring early intervention and safeguarding services.

• Completed Section 47 enquiries and child protection investigations
• Prepared reports for child protection conferences and court proceedings
• Developed and implemented child-in-need plans with families
• Worked collaboratively with schools, CAMHS, and voluntary sector
• Maintained 100% compliance with statutory visit requirements

Provided person-centred care for elderly residents including those with dementia.

• Delivered personal care while maintaining dignity and independence
• Administered medication following NICE guidelines
• Created activity programmes improving resident engagement
• Supported families during end-of-life care transitions